7 July 2019

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Fear & Habits

Fear & Habits

by Philip Smith
Are some of our habits driven by our fears or are our fears driven by some of our habits? A Harvard study "Do I dare say something" shows how people are often driven by fear of consequences, in determining whether they should or should not mention an idea or make a suggestion. Whether or not we make the effort to contact a new client, is often subject to this same set of conditions of Fear, Uncertainty and Doubt, the good old FUD factor. Fear can easily become a habit...

11 January 2019

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The Hidden Cost

The Hidden Cost

by Philip Smith
Rules and regulations Processes and procedures As companies grow they acquire more rules and regulations to govern the processes and procedures implemented to achieve some defined state of efficiency.  Large organisations and Governments are notorious for some truly silly outcomes as a result of this approach. A few years ago I read a report of some government department where they spent $ 100,000 or some such large number to dispose of a used pool table worth around $ 6,000.&...

7 November 2018

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Activity is not the same as progress

Activity is not the same as progress

by Philip Smith
Leadership vs Management This is an ongoing debate with theories and consultants who want us to believe that an apple can become an orange, if only we attend their next Leadership workshop. It is a surprisingly simple matter to resolve once we agree on a few basics. Lets start with two reasonable definitions from the web as a starting point. Management is the administration of an organization, whether it is a business, a not-for-profit organization, or government body. Managem...